Returns & Cancellations

If for any reason you want to return your order or your order was not delivered on time or lost by Royal Mail we will fully refund you within 30 days.

Order cancellation

We appreciate you buying from us. However, once an order is placed it can’t be cancelled. Nevertheless you can still  contact us if you want to cancel an order. We may out of discretion cancel the order. If we can’t cancel the order you have 30 days to return the order for a full refund.

Exchanging orders or adding new products to orders

If your order can’t be cancelled you may still be able to exchange it with another item or add additional items. Contact us to exchange or add more products to your orders. 

How do I return my item?

Please inform us first before returning an item. When you contact us we will give you information on how to return the item. The item must be returned with our return postal label. Contact us 

  1. Email us first to obtain postage details. Attach images of the item when you contact us.  
  2. The item must be returned to us within 30 days of delivery to you.
  3. The item must be returned in their original condition, including outer packaging, unused and in perfect saleable condition.
  4. If you return the item within 14 days for any reason, we will fully refund you including the postage.
  5. If you return the item after 14 days but within 30 days we will refund you without the postage.
  6. If the item is damaged by Royal Mail we will fully refund you including the postage.
  7. We strongly recommend that you return the product to us by recorded post.

Shop With Confidence

If for any reason you want to return your order or your order was not delivered on time or lost by Royal Mail we will fully refund you within 30 days.

Read our Terms & Conditions.

Fast UK delivery
Fast and efficient delivery

Delivery Information

Orders are posted to UK mainland and Island addresses, Europe and worldwide. We are UK based and dispatch orders with Royal Mail. Dispatch time is one working day. Meaning orders are posted before 1PM are posted the same day, while orders after 1PM are posted the next working day. This is factored into the overall delivery duration. Orders are posted daily at 1PM excluding Saturday, Sunday and Bank holidays. FREE UK Delivery for orders above £50.

More information about delivery.

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