Contact Us

Contact us any time for customer service support. You may also call us on +44 20 3916 5351.

[vc_row css=”.vc_custom_1457506356430{padding-top: 25px !important;}”][vc_column width=”1/2″][vc_hoverbox image=”13046″ primary_title=”Click here for an awesome support” hover_title=”Customer Service” hover_btn_title=”Send Message” hover_btn_style=”flat” hover_btn_color=”orange” hover_btn_i_icon_fontawesome=”fab fa-accessible-icon” hover_add_button=”true” hover_btn_add_icon=”true” hover_btn_link=”|title:Send%20Message|target:%20_blank|”]You can contact us by chat, email, WhatsApp or telephone. If your enquiry is product-related, include your full name and order number for a faster response. We will respond as soon as possible.


Kemp House
152 – 160 City Road

Telephone: +44 20 3916 5351
Mon – Fri: 9AM – 5.30PM

[/vc_hoverbox][vc_empty_space][/vc_column][vc_column width=”1/2″][vc_row_inner][vc_column_inner][vc_custom_heading text=”Frequently Asked Questions”][/vc_column_inner][/vc_row_inner][vc_tta_accordion active_section=”99″ css=”.vc_custom_1572450486372{background-color: #ddbb33 !important;}” el_class=”wpb_accordion_heading”][vc_tta_section title=”How do I get free UK delivery?” tab_id=”1572446837023-ad49bfc4-683d”][vc_column_text]UK orders above £50 is FREE. These orders are dispatched with Royal Mail 1st class, which typically takes 1-2 working days. Click here for delivery information.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you ship worldwide?” tab_id=”1572446837022-e6e6b5a3-4dbd”][vc_column_text]Yes we do. We mainly post orders to European countries, Australia, Asia and Africa. Northern Ireland, France, Germany, Netherlands, Iceland, Spain, Portugal, Norway, Switzerland and Australia.  Delivery typically takes 3-5 working days for European orders and up to 14 days for worldwide deliveries.

There is an option to calculate the cost of UK delivery, European and worldwide shipping in the shopping cart. Click here for more delivery information.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are the duration of delivery?” tab_id=”1572448546313-4cb1daaa-bb23″][vc_column_text]The duration, both UK and international deliveries are specified during checkout. Select your location in the Shopping Cart to display the delivery and duration options. You can also get more delivery information here.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I track my order?” tab_id=”1572448543265-b5c0d02d-26e0″][vc_column_text]When you place an order you can begin tracking the order all the way to your delivery address. Once the seller posts your item, you can keep track of its progress on its way to you. If your seller is using a tracked delivery service you’ll be able to view carrier information and your order’s current location. If your item isn’t being sent with tracking, you’ll be able to see the expected delivery date for your package. You can also check your order’s delivery status in My Account. If the seller is using a tracked service you’ll be able to see the item’s tracking number as a link next to the item.

If you didn’t receive your tracking number contact us. Always include your full name and order number for product-related enquiries.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I pay for my order?” tab_id=”1572448540666-34e4ef7b-24cc”][vc_column_text]You can pay with credit/debit cards via PayPal and Stripe.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_btn title=”More FAQs …” link=”|||”][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]